Alboom is today the largest digital services platform for photographers and visual artists in Latin America. Alboom encompasses the widest range of tools and services for photographers, which includes professional websites, landing pages, online proofing and photo sales, online payments, CRM for photographers and studios, photo album design, online courses and much more.
We want you to know that our mission is to make our tools boost the career of millions of professionals like you and that is why our focus on innovation and continuous evolution is always our priority.
Bearing all this in mind, we want to disclose some news and important changes in our services that will come into effect from april 1st, 2023.
Check out the news and changes:
Alboom Customer Service - Expansion of Online Chat service hours
We want our customer service to continue to be a reference in the market and a super relevant factor to strengthen our partnership and friendship, which is part of our culture as a company.
In this way, to raise our level of service to a next level, as of april 1st, 2023 our opening hours via Chat Online will be from 8:00 am to 9:00 pm (weekdays), expanding the current schedule which is from 9:00 am to 6:00 pm.
We are very proud to say that this year we also plan to expand our customer support team and invest in new tools and processes to make your experience with our tools always the best possible one.
Alboom Designbox - The Free Plan will now have unlimited exports and new designs every month
We are also very proud of the decision to make the Free Plan of Alboom Designbox more capable for you.
As of april 1st, 2023 we will remove the current fixed limit of 3 projects in the free plan so that, every month, you can create up to 3 new projects continuously.
In addition to this, in the free plan of Alboom Designbox the fixed limit of 3 exports will also be removed, making the exports unlimited.
Alboom Proof - Recovery of photos from archived and deleted galleries, organization of photos by folders, unified contacts, new plan and price changes
Alboom Proof is the tool most used by photographers who continually seek to accelerate their flow of selection, sale and delivery of photos, and at the same time, facilitate all the work of presenting photos to clients in an organized and safe way.
In 2022, we launched important new features in Alboom Proof such as multi-clients, selling photos per Pix, increasing the DPI of images, among other improvements.
Keeping with the innovation and continuous evolution of Alboom Proof, we would like to list below some of the new features that will be launched soon and changes in the plans that will come into effect from april 1st, 2023.
1. Recovery of photos from archived and deleted galleries - New Functionality
Today, the archiving or deleting functionality in Alboom Proof is a way to free up space for active images and remove the project from the control panel (dashboard).
With the launch of recovery of photos from archived and deleted galleries, photos can be recovered for a period of up to 90 consecutive days after the operation, thus providing extra security for users who may need the photos during this period for any reason.
Expected release date: March 2023.
2. Organization of gallery photos by folders - New Functionality
The functionality of organizing photos in the gallery by folders (sub-galleries), will allow photographers to better classify and organize their photo galleries. This new organization will give, as the main benefit, a better efficiency and experience of selecting and buying photos by your customers.
The new feature is highly anticipated by event photographers, sports photographers and also graduation companies as it allows pre-organization that will ensure greater time savings and better overall photo sales results.
Estimated release date: April 2023.
3. Unified contacts on the platform - New Functionality
Another release much awaited by users of the Alboom platform is in its final tests: The unified contact management integrated into the Alboom Proof, Alboom Pay, Alboom Prosite, Alboom CRM and other apps tools.
Through the new Unified contacts, Alboom users will experience enormous advantages in managing their contacts through our platform and also will have the possibility to perform quick actions such as creating photo galleries via Alboom Proof or requesting payments through Alboom Pay direct to the contact with just one click.
Estimated release date: April 2023.
4. New plan and price changes to existing plans at Alboom Proof
In 2022 alone, over 150 million photos were uploaded to Alboom Proof and over 600,000 galleries were created.
It is important for you to know that our planned evolution for Alboom Proof will bring even greater conditions for generating more sales and allowing more opportunities for photographers of every segment in the market.
On the other hand, we also face challenges to expand capabilities due to the rising costs of hosting and image processing.
Therefore, it has become necessary to restructure the prices of the Alboom Proof plans. We also decided to launch a new Alboom Proof plan, more affordable and suitable for photographers who are starting or who have a relatively low monthly workload.
The following table summarizes the commercial plans and prices that will be effective in 04/01/2023, remembering that for our existing annual subscriptions, the new prices will only be applied on their renewal dates.
Always count on us!
At Alboom, with the mission of creating opportunities and making life easier for professionals and companies, we are committed to making our solutions increasingly powerful, accessible and secure.
Any clarification or doubt, do not hesitate to contact our support team via chat or email.